Complaints About Mistakes
When complaint is made of letters or newspapers lost, miscarried, or delayed, to furnish information as precise as possible regarding all the facts of the case, and to enclose whatever documents may throw light upon it. The day and hour at which the letter or newspaper was posted, as well as the office at which and the person by whom this was done, should always be stated, and, when possible, the cover or wrapper, in an entire state, should be sent, in order that the place of delay may be ascertained by an examination of the stamps. Cases frequently occur in which complaint is made against the post-office and redress expected, although little or no means of tracing the error and of guarding against a repetition of it is supplied by those who alone are able to do so.