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The Psychology of Management

by Lillian Moller Gilbreth

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Chapter IV

MEASUREMENT 90
Definition of Measurement — Importance of Measurement in Psychology — Relation of Measurement in Psychology to Measurement in Management — Importance of Measurement in Management — Measurement in Traditional Management — Measurement in Transitory Management — Measurement in Scientific Management — Qualifications of the Observer — Methods of Observation — Definitions of Motion Study and Time Study — Methods of Motion Study and Time Study — Summary: (a) Effect of Measurement on the Work; (b) Effect of Measurement on the Worker; (c) Future Results to be Expected; (d) First Step Toward Obtaining These Results.

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