- 1Epigraph
- 2Part I
- 3Part II — I — The American Business Man
- 4II — The Value of Courtesy
- 5III — Putting Courtesy Into Business
- 6IV — Personality
- 7V — Table Manners
- 8VI — Telephones and Front Doors
- 9VII — Traveling and Selling
- 10VIII — The Business of Writing
- 11IX — Morals and Manners
- 12Part II
- 13XI — In a Department Store
- 14XII — A While With a Traveling Man
- 15XIII — Tables for Two or More
- 16XIV — Ladies First?
The Book of Business Etiquette
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