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Letters from an Old Railway Official: Second Series

by Charles De Lano Hine

23 sections · Download EPUB

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  1. 1Foreword
  2. 2Letter I — The New General Manager
  3. 3Letter II — Building an Organization
  4. 4Letter III — The General Manager on the Witness Stand
  5. 5Letter IV — Further Gruelling of the General Manager
  6. 6Letter V — Limitations of the Chief Clerk System
  7. 7Letter VI — Preventing Instead of Paying Claims
  8. 8Letter VII — The Chief of Staff Idea
  9. 9Letter VIII — The Unit System
  10. 10Letter IX — Standardizing Office Files
  11. 11Letter X — The Line and the Staff
  12. 12Letter XI — The Problem of the Get-Rich-Quick Conductor
  13. 13Letter XII — The Labor Nemesis and the Manager
  14. 14Letter XIII — A Department of Inspection or Efficiency
  15. 15Letter XIV — Preserving Organization Integrity
  16. 16Letter XV — The Size of an Operating Division
  17. 17Letter XVI — Supplies and Purchases
  18. 18Letter XVII — Correspondence and Explanations
  19. 19Letter XVIII — Organization of the Ideal Railroad
  20. 20Letter XIX — The Engineering of Men
  21. 21Letter XX — The Fallacy of the Train-Mile Unit
  22. 22Letter XXI — The Man-Day as a Unit
  23. 23Appendix — The Unit System of Organization

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